Can I upload files to FileFactory using FTP? [Article]
FTP upload service is only available to FileFactory Premium members - please upgrade now if you are not already a Premium member! Upl
- I already have a Premium subscription, and it has some days left before it expir... [Article]
When you buy a new Premium subscription, any remaining days you have left on your account are added to your new purchase. So for example, if you have 5 days left on your current Premium subscription, ...
- If I upgrade my free / Basic account to a Premium account, will I lose all the p... [Article]
No, you will not lose any points generated and all the files will remain in your account. Your sign in email address and password will also remain the same.
- Can I transfer files from my FileFactory account to another file hosting or file... [Article]
No it is not possible to remote transfer files from your FileFactory account to another site, even if you have a Premium account.
- What is the FileFactory remote uploader? How do I use it to transfer files? [Article]
Our remote uploader lets you fetch files directly from other servers. The servers can be different types: Web Server (HTTP) This is a normal web server on the Internet which migh
- What is the FileFactory Torrent Uploader? [Article]
The FileFactory Torrent Uploader is a feature which lets you upload torrent files directly to FileFactory. You can use this process instead of downloading a torrent file to your computer, splitting it...
- Can I purchase a Premium account from a site other than FileFactory.com? [Article]
At the moment we do not sell FileFactory Premium accounts on any other sites other than FileFactory.com. If you purchased a Premium account from another site, the account is not valid.
- If I purchase a FileFactory Premium account, will the people I send my file link... [Article]
If you turn on FileFactory TrafficShare, your users will be able to download your files instantly without waiting, and not see any advertisements.
- Your site says that I'm trying to download too many files at once, but I�... [Article]
It is possible that someone else is already downloading from your IP address. Your ISP may be using a proxy server (sharing one connection with many IP addresses). There are three ways to re
- How do I download a file which I have uploaded to my own account? [Article]
If you are a free registered member, or a Premium member, and are
- Can I have more than one account at FileFactory? [Article]
Yes you can, but each account must have a unique email address. Premium status cannot be shared between two accounts. In other words if you wish to have two Premium accounts, you need to purchase tw
- My Premium membership expired. I was sent a special offer by email, but when I t... [Article]
...bership which has expired and you wish to extend your membership, you need to log into your current account and then upgrade your membership by
- Can a token generated in my account be used in another account? [Article]
Yes, the token code can be used to upgrade your own account, or another account. You can use the token to extend your current Premium subscription (additional time will be added to your acco
- My Rewards payment is pending - why has it not been paid? [Article]
Payments are made on the 15th of each month. If you have requested a cash payment but it has not been paid, please check the following:
Are you currently a FileFactory Premium memb
- How do I request a cash payment? [Article]
At the end of each month, the points which you accumulated during the month are made available for you to redeem and turn into cash or Premium tokens. Once you have more than 20,000 points y
- How do I convert or redeem a token and apply it to my account? [Article]
...ke c3h5d2b461cf0b9df5197e7853b7e84. To convert your token to a Premium membership, sign in to your account, copy the token code, and then pa
- What are FileFactory Premium membership tokens? [Article]
FileFactory Premium tokens are codes which can be converted for a free 30 day FileFactory Premium membership. Each token costs 10,000 points. You can either gift your tokens to a friend or apply them ...
- What is FileFactory Rewards? [Article]
FileFactory Rewards is a loyalty program where you can earn points for sharing files. Points are generated each time a file is downloaded, pr
- What happens when my Premium Membership expires? [Article]
You will need to renew your account if you want to continue using FileFactory Premium. If you do not renew your account, it will automatically convert to a free registered account, where normal limits...
- I paid for a Premium Account but my account was not activated. What should I do? [Article]
It can take a few minutes for your Premium account to become active. You may need to sign out of your account, delete your cookies, and then log back in to be recognized as a Premium Member.
