My Premium membership expired. I was sent a special offer by email, but when I t... [Article]
...usly bought a FileFactory Premium membership which has expired and ...which has expired and you wish to extend your membership, you need ...you need to log into your current account and then upgrade your mem...
- Can a token generated in my account be used in another account? [Article]
...s, the token code can be used to upgrade your own account, or another account. You can use the toke...nt, or another account. You can use the token to extend your current Premium subscription (addition...
- How do I convert or redeem a token and apply it to my account? [Article]
...97e7853b7e84. To convert your token to a Premium membership, sign in to your account, copy the toke...
- What are FileFactory Premium membership tokens? [Article]
FileFactory Premium tokens are codes which can be converted for a free 30 day FileFactory Premium membership. Each token costs 10,000 points. You can either gift your tokens to a friend or apply them ...
- What happens when my Premium Membership expires? [Article]
You will need to renew your account if you want to continue using FileFactory Premium. If you do not renew your account, it will automatically convert to a free registered account, where normal limits...
- I'm not being recognized as a Premium member. What should I do? [Article]
It can take a few minutes for your Premium account to become active. You can visit our membership di...
- Can I upload files to FileFactory using FTP? [Article]
FTP upload service is only available to FileFactory Premium members - please upgrade now if you are not already a Premium member! Upl
- I already have a Premium subscription, and it has some days left before it expir... [Article]
When you buy a new Premium subscription, any remaining days you have left on your account are added to your new purchase. So for example, if you have 5 days left on your current Premium subscription, ...
- If I upgrade my free / Basic account to a Premium account, will I lose all the p... [Article]
No, you will not lose any points generated and all the files will remain in your account. Your sign in email address and password will also remain the same.
- How can I see my download usage? How can I see if I am about to go, or have alre... [Article]
If you sign in to your FileFactory account using your username and password, then click “My Account” on the top right of the page, you will go to your account summary page, which will show...
- Can I sign into my account at two different PCs? For example, my home PC and my ... [Article]
Yes it is possible to use your login at different PCs which you own.
- Can I transfer files from my FileFactory account to another file hosting or file... [Article]
No it is not possible to remote transfer files from your FileFactory account to another site, even if you have a Premium account.
- What is the FileFactory remote uploader? How do I use it to transfer files? [Article]
Our remote uploader lets you fetch files directly from other servers. The servers can be different types: Web Server (HTTP) This is a normal web server on the Internet which migh
- What is the FileFactory Torrent Uploader? [Article]
The FileFactory Torrent Uploader is a feature which lets you upload torrent files directly to FileFactory. You can use this process instead of downloading a torrent file to your computer, splitting it...
- Can I purchase a Premium account from a site other than FileFactory.com? [Article]
At the moment we do not sell FileFactory Premium accounts on any other sites other than FileFactory.com. If you purchased a Premium account from another site, the account is not valid.
- How do I activate FileFactory TrafficShare? [Article]
Step 1 Sign in to your FileFactory account. Step 2 Click “My Account” on the top right of any FileFactory page. Step 3
- If I purchase a FileFactory Premium account, will the people I send my file link... [Article]
If you turn on FileFactory TrafficShare, your users will be able to download your files instantly without waiting, and not see any advertisements.
- How do I create a playlist in the FileFactory Music Player? [Article]
Creating a playlist to share your music files online is easy with the FileFactory Music Player. Here are the steps required to get your music player up and running. Step 1
- How do I share a file that I have uploaded to FileFactory? [Article]
You can upload files in two ways:
As an anonymous user. You can upload files but will not be able to edit the filename, change the file description or remove the file.
- Your site says that I'm trying to download too many files at once, but I�... [Article]
It is possible that someone else is already downloading from your IP address. Your ISP may be using a proxy server (sharing one connection with many IP addresses). There are three ways to re
