When does my download limit reset? [Article]
... download limit is based on a rolling 24 hour period, which begins ...h begins the first time you begin downloading. For example, let&rs...rsquo;s say you start downloading files at 8am on Monday, and yo
What is the FileFactory Torrent Uploader? [Article]
...ure which lets you upload torrent files directly to FileFactory. Yo...Factory. You can use this process instead of downloading a torrent ...
Your site says that I'm trying to download too many files at once, but I... [Article]
It is possible that someone else is already downloading from your IP address. Your ISP may be using ...
I am having problems downloading a file, can you help me? [Article]
We will certainly try our best. In order to help you though, we need to know as much information about the problem as possible. To investigate properly, we need to know:
The URL(s) of th
I cannot find a part of a file - can you send it to me? [Article]
...Unfortunately we cannot help you find missing parts to multi-part f...
Why can't I download from FileFactory? [Article]
We will normally tell you why a file cannot be downloaded. Possible reasons include:
The file no longer exists. We are unable to help in this situation as the file is no longer on
Can I split my file? [Article]
Yes you can split your files. Many users find downloading huge file...
Can I upload files to FileFactory using FTP? [Article]
FTP upload service is only available to FileFactory Premium members - please upgrade now if you are not already a Premium member! Upl
What is the difference between a private folder and a public folder? [Article]
...at we do not generate a folder URL for that folder. Therefore, there is no way to provide a list of files for a private folder, so a private folder can never be shared.
If I upgrade my free / Basic account to a Premium account, will I lose all the p... [Article]
No, you will not lose any points generated and all the files will remain in your account. Your sign ...
How do I upload a torrent to FileFactory? [Article]
... to search for the torrent file on the Internet. There are several popular sites which host torrent files. An example of a torrent file is: http://torrents.thepiratebay.or
How many files can I remote upload at once? [Article]
You can upload up to 25 files at a time. Once you have submitted those uploads, you can then upload ...y. You can see the status of your uploads by clicking the Status button i
Can I transfer files from my FileFactory account to another file hosting or file... [Article]
No it is not possible to remote transfer files from your FileFactory account to another site, even if you have a Premium account.
What is the FileFactory remote uploader? How do I use it to transfer files? [Article]
Our remote uploader lets you fetch files directly from other servers. The servers can be different types: Web Server (HTTP) This is a normal web server on the Internet which migh
What is the file size limit? [Article]
...Factory has a 300MB file size limit for free users, and 1GB for Premium members. In order to upload files larger than 300MB you need to use our
If I share my files using FileFactory TrafficShare, can my users get my files us... [Article]
Yes they can. Your users do not need to be FileFactory members.
What is FileFactory TrafficShare? [Article]
FileFactory TrafficShare is a bandwidth sharing feature available to FileFactory Premium members. W... With FileFactory TrafficShare you can share your files with friends and family, and they can
If I purchase a FileFactory Premium account, will the people I send my file link... [Article]
...icShare, your users will be able to download your files instantly without waiting, and not see any a...
How do I create a playlist in the FileFactory Music Player? [Article]
Creating a playlist to share your music files online is easy with the FileFactory Music Player. Here...
How can I make my uploaded files available to be crawled by Google or a search e... [Article]
...utomatically submit public file URLs to search engines, however if you share links to your uploaded ...ines, however if you share links to your uploaded files on public forums, websites or blogs which ge...